State Farm® Insurance Agent Mark Zion

"Very nice and helpful. Erin Tongg deserves a raise. Mahalo for your help."

"Melissa was great from Mark zions office"

"Melissa Soto was very helpful signing up my new car. Very nice and knowledgeable."

"Mark Zion from State Farm provided outstanding service for both my home and auto insurance needs. He is extremely professional, knowledgeable, and took the time to clearly explain all my options in a way that was easy to understand. Mark was very informative, patient, and accommodating, making sure everything was tailored to what worked best for me. The entire process was smooth and stress-free. I highly recommend Mark Zion to anyone looking for reliable and trustworthy insurance service."

"Mark Zion And his team of professionals are the Best on the island when it comes to insurance. I have been with many other insurance companies and this team/company has always taken care of me and there’s a reason why I’ve been with them for years. Any company can have a good first impression and take care of claims with ease. What separates them from other companies is being able to handle things when “shit hits the fan”. That’s where these guys come in. I added my 2023 BMW M3 to my two existing vehicles and that process went smooth. There was an error a month down the line and Brittany Andrade was able to help it move forward and keep me documented and legal on the road. The error occurred a second time and I just so happen to have a day off so I walked into the office Erin Tongg Took me in within seconds and was able to help me immediately. She made it clear that it was going to be a little bit of a process, which I did not mind waiting for. She was very friendly and very nice conversation made me feel very welcome into the office. What also stuck out was in the process of fixing this error Mark Zion randomly walked into office and was concerned on how the outcome of this error was going to be. He made it a point that he wanted to wait here until the issue was resolved, which really stuck out to me. He cares about the outcomes. He cares about the business and that is someone you Want as your boss and as a company leader. Erin Was actually able to finalize the solution For me under an hour, which was very amazing. Also looking into buying a house very soon and she also brought up life insurance options for me as well, even though I knew nothing about them. I walked out of that room, A little bit more educated about life insurance than when I walked in and this experience today is another example of why they will always continue to have my business for any type of Insurance that I may need. Thank you Mark, Britt, and especially Erin!"

"Highly recommended. Erin Tongg made it super easy and quoted me a good amount lower than my current insurance. She made something that’s usually a hassle, very smooth and painless. Go to Erin for your insurance needs, you won’t be disappointed."

"Melissa awesome, very helpful and very friendly"

"As a first-timer with insurance, Erin at State Farm made the whole process easy and stress-free. She was patient, explained everything clearly, and made sure I felt confident in my choices. Great experience from start to finish!"

"Melissa was a wonderful person to converse with and helpful with all my questions."

"Mark Zion and his team is very helpful and fast to respond. I would highly recommend Mark Zion to my family and friends."

"Amazing experience with Melissa. She helped me so much with getting my insurance and was extremely kind, patient, and helpful throughout the whole process. She explained everything clearly and made it all very easy. I truly appreciate her support and would highly recommend her to anyone looking for insurance. Thank you!"

"They have all always been wonderful in every way. Highly recommend State Farm."

"I highly recommend Melissa with State Farm. She was the most helpful at adding our 3rd vehicle."

"Erin was a great and awesome person to work with! She helped me with lowering my auto insurance while getting me better coverage! Will always recommend her to anyone who is looking to get a better rate with State Farm! Awesome work Erin!"

"Erin was so kind and patient!! Recommend her 100%"

"My agent was Erin Tongg. She got me complete full coverage at a much better price than I was currently paying from another top carrier. It was a very fast and painless process, and she took care of all the details for me. If you’re looking for Bad insurance coverage, she won’t quote it for you. She genuinely cares that you have the best insurance possible."

"Erin was absolutely amazing, diligent and relatable. I appreciate her for her professionalism, unique knowledge and charisma. Always will trust and choose this branch because of people like her."

"I was helped by Erin Tongg who provided excellent customer service and ensured I was able to get my new homeowner's and hurricane policy processed within a tight timeline to ensure I could close on my house. In addition to this, Erin was able to save me even more money by bundling my two vehicles under coverage and walked me through what it will look like if I move my current home policy under State Farm once it changes to a long-term rental. Erin explained the policies and thoroughly answered any questions I had. The timeliness and professionalism are what I appreciated the most, especially right in the middle of the holiday season. Definitely recommend going with Erin Tongg at State Farm if you need insurance coverage quickly and done right. Thanks Erin!"

"Melissa was really helpful today in getting me set up with renters insurance and getting my wife setup on the State Farm phone app."

"Cool and very helpful"

"Very good experience working with Mark Zion and the team at this local office! The service is always excellent, and I’m very thankful for all the help with my insurance coverage. Very professional, courteous, kind, and helpful!"

"My experience started in the parking garage, P2 trying to get through the door to the stairs. The door was locked, and I met Melissa, humble, kind, optimistic, and a very helpful and caring woman.who opened my eyes to wonderful things. She didn’t ask where I was going, she led and I followed, and we both arrived at the office of Mark Zion. Melissa invited me into their office, it was comfortable and very nice.She went over everything in my policy and assured me that what I had was a good thing. She also convinced me to add renters insurance. When we were done with business, she walked me downstairs to my vehicle, because she was concerned that the door to the garage wouldn’t open. Melissa, in my eyes, was Heaven sent. Thank you Melissa for your help and restoring my confidence. Keep up the good work!"

"Melissa was great very helpful and professional. Thank you Melissa"

"It was time for me to conduct my annual policies review and this was my first time engaging with Mark Zion’s Office Accounts Manager Ms. Mai Huynh. Mai was a joy to work with. She was immediately available and super efficient in offering valuable cost savings options and processing policy revisions. I was very impressed and appreciative of her efforts."

"Entire team has great service and always helpful"