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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonah Elizares

January 1, 2026

5  out of  5
rating by Jonah Elizares
"Erin was a great and awesome person to work with! She helped me with lowering my auto insurance while getting me better coverage! Will always recommend her to anyone who is looking to get a better rate with State Farm! Awesome work Erin!"
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Adriana Narea

January 1, 2026

5  out of  5
rating by Adriana Narea
"Erin was so kind and patient!! Recommend her 100%"
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Belle Grijalva

January 1, 2026

5  out of  5
rating by Belle Grijalva
"I got my car insured with Erin Tongg. Switching to State Farm saved me so much money and the team is so nice and helpful! Can’t recommend the enough!"
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Wes Bowling

January 1, 2026

5  out of  5
rating by Wes Bowling
"My agent was Erin Tongg. She got me complete full coverage at a much better price than I was currently paying from another top carrier. It was a very fast and painless process, and she took care of all the details for me. If you’re looking for Bad insurance coverage, she won’t quote it for you. She genuinely cares that you have the best insurance possible."
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johny bowling

December 30, 2025

5  out of  5
rating by johny bowling
"Erin was absolutely amazing, diligent and relatable. I appreciate her for her professionalism, unique knowledge and charisma. Always will trust and choose this branch because of people like her."
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Cherish Raffuse

December 30, 2025

5  out of  5
rating by Cherish Raffuse
"I was helped by Erin Tongg who provided excellent customer service and ensured I was able to get my new homeowner's and hurricane policy processed within a tight timeline to ensure I could close on my house. In addition to this, Erin was able to save me even more money by bundling my two vehicles under coverage and walked me through what it will look like if I move my current home policy under State Farm once it changes to a long-term rental. Erin explained the policies and thoroughly answered any questions I had. The timeliness and professionalism are what I appreciated the most, especially right in the middle of the holiday season. Definitely recommend going with Erin Tongg at State Farm if you need insurance coverage quickly and done right. Thanks Erin!"
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Dennis Adams

December 27, 2025

5  out of  5
rating by Dennis Adams
"Melissa was really helpful today in getting me set up with renters insurance and getting my wife setup on the State Farm phone app."
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Kevin Kaili

December 13, 2025

5  out of  5
rating by Kevin Kaili
"Cool and very helpful"
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Sione

December 13, 2025

5  out of  5
rating by Sione
"Very good experience working with Mark Zion and the team at this local office! The service is always excellent, and I’m very thankful for all the help with my insurance coverage. Very professional, courteous, kind, and helpful!"
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Beverly Kalawa

December 11, 2025

5  out of  5
rating by Beverly Kalawa
"My experience started in the parking garage, P2 trying to get through the door to the stairs. The door was locked, and I met Melissa, humble, kind, optimistic, and a very helpful and caring woman.who opened my eyes to wonderful things. She didn’t ask where I was going, she led and I followed, and we both arrived at the office of Mark Zion. Melissa invited me into their office, it was comfortable and very nice.She went over everything in my policy and assured me that what I had was a good thing. She also convinced me to add renters insurance. When we were done with business, she walked me downstairs to my vehicle, because she was concerned that the door to the garage wouldn’t open. Melissa, in my eyes, was Heaven sent. Thank you Melissa for your help and restoring my confidence. Keep up the good work!"
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Peggy Balisco

December 10, 2025

5  out of  5
rating by Peggy Balisco
"Melissa was great very helpful and professional. Thank you Melissa"
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Anthony L.

December 10, 2025

5  out of  5
rating by Anthony L.
"It was time for me to conduct my annual policies review and this was my first time engaging with Mark Zion’s Office Accounts Manager Ms. Mai Huynh. Mai was a joy to work with. She was immediately available and super efficient in offering valuable cost savings options and processing policy revisions. I was very impressed and appreciative of her efforts."
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Marc Daoang

December 9, 2025

5  out of  5
rating by Marc Daoang
"Entire team has great service and always helpful"
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Cionita Sinogo

December 4, 2025

5  out of  5
rating by Cionita Sinogo
"Very good service! Very helpful and informative. I’m thankful for the service from this local office and for their help with my auto insurance and life insurance. Highly recommend!"
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mike tinker

November 12, 2025

5  out of  5
rating by mike tinker
"Mark and his team are awesome! Thanks for the great service!🤙"
We responded:
"Mahalo Mike! It's our pleasure to be of service! 🙂"
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Lhea

November 8, 2025

5  out of  5
rating by Lhea
"Mark has been an amazing agent to work with! He always provides the best costumer service and makes every meeting a pleasure. He really takes the time to review any policies and ensures that you receive just what you need. I also got the pleasure to meet Melissa today to help me setup a beacon, she’s such a sweetheart and made our short experience so memorable! :)"
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Tayler Sonobe-Morita

November 8, 2025

5  out of  5
rating by Tayler Sonobe-Morita
"Met with Mark today to go over my policy and possible savings. Mark went over my policy and answered any questions I had. He always explained all my options when it came to my policy and coverage. I never felt forced to make any decisions, he truly just cared about getting me what I needed. I’ve been purchasing car insurance for 10+ years now and Mark is the first agent that has ever met with me in person again after signing. Usually we have an initial meeting and that’s the last time I see that agent up until the day I cancel. I really enjoyed our time today because all Mark cared about was providing me with the best service possible, and I can say without a doubt that I received just that! We spent a good amount of time talking about all my options and Mark was always patient no matter how many questions I asked. I would definitely recommend to anyone looking for a new insurance agent!"
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Benzon Dres

November 7, 2025

5  out of  5
rating by Benzon Dres
"Very happy with the local office service! Thank you for all the help with my home and auto insurance."
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Susan Gorman-Chang

November 5, 2025

5  out of  5
rating by Susan Gorman-Chang
"Mark is a personable and intelligent State Farm agent. He is the first insurance agent we have had who offers to meet with us online once a year to review all our coverages and to inform us of any changes or developments in what is being offered by State Farm. We meet with him every year and it is well worth it. His reviews of our potential risks and insurance needs is comprehensive and we sleep better at night as a result of his knowledge and service! Mahalo nui loa Mark!"
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Carner Abner

November 1, 2025

5  out of  5
rating by Carner Abner
"Wonderful service! They've been so helpful with our auto, renters, and life insurance. We highly recommend this local office!"
We responded:
"Aloha Carner! Thank you for your review. We appreciate your encouragement and support of our local office. 🙏"
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Stephanie Weisel

October 25, 2025

5  out of  5
rating by Stephanie Weisel
"Great staff!"
We responded:
"Thanks Stephanie! "
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ALLAN DAMIAN

October 25, 2025

5  out of  5
rating by ALLAN DAMIAN
"They are very kind, and their service is excellent — very accommodating and attentive to customers’ needs."
We responded:
"Aloha Allan! We appreciate your encouragement and support of our local agency. Mahalo! "
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Jon Delacruz

October 23, 2025

5  out of  5
rating by Jon Delacruz
"Great experience with these awesome Hard working locals and keep up the good work"
We responded:
"Mahalo Jon! It's our pleasure to be of service for you. Thank you for your review. "
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Thurston Skilling

October 22, 2025

5  out of  5
rating by Thurston Skilling
"The best agent to help you understand what you’re paying for and the reasons why you need insurance. You feel protected knowing someone will help you get the best plan for your future self and your life in the long term."
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Nedric Kanahele

October 17, 2025

5  out of  5
rating by Nedric Kanahele
"Thank you Ms.Gen & Ms Erin for the awesome service and fast quote on my car insurance 🤙🤙🤙"