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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike tinker

November 12, 2025

5  out of  5
rating by mike tinker
"Mark and his team are awesome! Thanks for the great service!🤙"
We responded:
"Mahalo Mike! It's our pleasure to be of service! 🙂"
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Lhea

November 8, 2025

5  out of  5
rating by Lhea
"Mark has been an amazing agent to work with! He always provides the best costumer service and makes every meeting a pleasure. He really takes the time to review any policies and ensures that you receive just what you need. I also got the pleasure to meet Melissa today to help me setup a beacon, she’s such a sweetheart and made our short experience so memorable! :)"
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Tayler Sonobe-Morita

November 8, 2025

5  out of  5
rating by Tayler Sonobe-Morita
"Met with Mark today to go over my policy and possible savings. Mark went over my policy and answered any questions I had. He always explained all my options when it came to my policy and coverage. I never felt forced to make any decisions, he truly just cared about getting me what I needed. I’ve been purchasing car insurance for 10+ years now and Mark is the first agent that has ever met with me in person again after signing. Usually we have an initial meeting and that’s the last time I see that agent up until the day I cancel. I really enjoyed our time today because all Mark cared about was providing me with the best service possible, and I can say without a doubt that I received just that! We spent a good amount of time talking about all my options and Mark was always patient no matter how many questions I asked. I would definitely recommend to anyone looking for a new insurance agent!"
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Benzon Dres

November 7, 2025

5  out of  5
rating by Benzon Dres
"Very happy with the local office service! Thank you for all the help with my home and auto insurance."
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Susan Gorman-Chang

November 5, 2025

5  out of  5
rating by Susan Gorman-Chang
"Mark is a personable and intelligent State Farm agent. He is the first insurance agent we have had who offers to meet with us online once a year to review all our coverages and to inform us of any changes or developments in what is being offered by State Farm. We meet with him every year and it is well worth it. His reviews of our potential risks and insurance needs is comprehensive and we sleep better at night as a result of his knowledge and service! Mahalo nui loa Mark!"
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Carner Abner

November 1, 2025

5  out of  5
rating by Carner Abner
"Wonderful service! They've been so helpful with our auto, renters, and life insurance. We highly recommend this local office!"
We responded:
"Aloha Carner! Thank you for your review. We appreciate your encouragement and support of our local office. 🙏"
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Stephanie Weisel

October 25, 2025

5  out of  5
rating by Stephanie Weisel
"Great staff!"
We responded:
"Thanks Stephanie! "
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ALLAN DAMIAN

October 25, 2025

5  out of  5
rating by ALLAN DAMIAN
"They are very kind, and their service is excellent — very accommodating and attentive to customers’ needs."
We responded:
"Aloha Allan! We appreciate your encouragement and support of our local agency. Mahalo! "
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Jon Delacruz

October 23, 2025

5  out of  5
rating by Jon Delacruz
"Great experience with these awesome Hard working locals and keep up the good work"
We responded:
"Mahalo Jon! It's our pleasure to be of service for you. Thank you for your review. "
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Thurston Skilling

October 22, 2025

5  out of  5
rating by Thurston Skilling
"The best agent to help you understand what you’re paying for and the reasons why you need insurance. You feel protected knowing someone will help you get the best plan for your future self and your life in the long term."
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Nedric Kanahele

October 17, 2025

5  out of  5
rating by Nedric Kanahele
"Thank you Ms.Gen & Ms Erin for the awesome service and fast quote on my car insurance 🤙🤙🤙"
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Guy Demers

October 16, 2025

5  out of  5
rating by Guy Demers
"Being a retired insurance broker from Canada with 40 years experience, I highly recommend Mark to anyone looking for insurance coverage. He is very knowledgeable, thorough and helpful."
We responded:
"Thanks Guy! We appreciate your review. Thank you for the encouragement of our service and for supporting our local office. "
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Maria Masao

October 14, 2025

5  out of  5
rating by Maria Masao
"I’m very happy with the service! Very helpful! Mark Zion and the team at this local State Farm office is the best option, providing exceptional service for our auto insurance, renters insurance, and life insurance needs. We highly recommend!"
We responded:
"Mahalo Maria! 🙏 We're glad to be of service for your insurance needs. "
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Denver Pagat

October 13, 2025

5  out of  5
rating by Denver Pagat
"Transaction so easy it felt like autopilot — no stress, just bless 😁 Mai Huynh, you nailed it!"
We responded:
"Aloha Denver! We appreciate your review of our local office service. Thank you for the kind words of encouragement for Mai as well; she is amazing! Mahalo Denver! "
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Jorie Smith

October 11, 2025

5  out of  5
rating by Jorie Smith
"Went in feeling defeated because one of my cars was totaled in a car accident but left feeling inspired! Mark and his staff Melissa, Michael, and Erin go above and beyond excellent customer service. Mark stayed way past work hours to ensure that I had all the services that I needed. They made my son and I feel like family rather than customers. We truly appreciate all of you ✨️"
We responded:
"Aloha Jorie and Kiante! We're glad you enjoyed your experience visiting our local office. We appreciate your support and encouragement for our local office team. We're happy to hear you felt the spirit of ohana in your experience. ✨️ Through the ups and downs in life, we're here to help. 🙂"
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Gilbert Santiago

October 9, 2025

5  out of  5
rating by Gilbert Santiago
"Mai Huynh was very helpful, caring, professional and very efficient in her job."
We responded:
"Mahalo Gilbert! We're happy to hear you enjoyed your experience working with Mai. We are in agreement; she's phenomenal! "
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Dave KV

October 7, 2025

5  out of  5
rating by Dave KV
"Huge thanks to Mai Huynh, who offered a solution to an unnecessarily large insurance premium; an option I didn't know was possible under certain circumstances. It's that kind of selfless expertise that builds trust and keeps clients. Mark Zion is similarly a solid, reliable agent, following up on queries immediately, and being proactive in noticing insurance shortfalls that may cause major headaches in the future. Rare qualities these days. Mahalo to both."
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Johanna Shaw Burrows

September 30, 2025

5  out of  5
rating by Johanna Shaw Burrows
"Melissa Soto is one of the beautiful people that works for State Farm she an her team are awesome people who understands life happens they helped me an my family through situations that literally would have left you completely stressed out and in tears from car accidents, emergency roadside assistance, an finding a policy that works for me and my family, the out pour of respect that State Farm provides is really amazing Mark Zion really knows how to pick his team an I am PROUD to be apart of this team. If you are looking for any type of help from car insurance home insurance etc. or even if your uncertain give them a call they can get the help you need. Again mahalo mahalo Melissa, Angel, Mark and the team for all your hard work"
We responded:
"Aloha Johanna! Thank you for reviewing our local office. Melissa is awesome! We are very thankful for her. I couldn't agree more with everything you wrote, especially regarding Melissa. We really appreciate you setting aside time to write your review, and it's our pleasure to be of service for you from our local office. Mahalo! 🙏"
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Atticus Lightwood

September 25, 2025

5  out of  5
rating by Atticus Lightwood
"Very happy with the service. I had a few questions about my car insurance, and Mai took the time to explain everything clearly. She made it really easy to understand and was super helpful throughout the process. Great experience overall!"
We responded:
"Aloha Atticus! We appreciate you writing a review for our local office. Mai is amazing! We are very thankful for her. It's our pleasure to be of service. Please reach out with questions anytime. Mahalo! "
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Ikaika Cricket

September 25, 2025

5  out of  5
rating by Ikaika Cricket
"Very nice and good service. Melissa is friendly and kind 🙂"
We responded:
"Mahalo Ikaika! We're glad you enjoyed the service, and we're happy Melissa was very helpful. We appreciate your support of our local office. "
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808

September 23, 2025

5  out of  5
rating by 808
"Erin Tongg helped me get started, she was professional and made the experience simple and easy for me. I previously had GEICO, but it is so difficult to get ahold of someone over the phone. When I called, it was answered very quickly which is so refreshing. Erin was attentive and patient throughout the process, I definitely would recommend."
We responded:
"Aloha and Mahalo for reviewing our local office. We truly appreciate your support and encouragement. Thank you for your kind words of encouragement specifically for Erin as well. "
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Wendi Ching

September 23, 2025

5  out of  5
rating by Wendi Ching
"Michael Vergel de Dios was extremely helpful! I am grateful for his services and I am saving $ from what I've paying this whole time! Would highly recommend Mike!"
We responded:
"Aloha Wendi! We appreciate your encouragement and support. Michael is awesome! We're very glad to hear about your positive experience. Mahalo! "
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Christopher Tongg

September 19, 2025

5  out of  5
rating by Christopher Tongg
"Erin made the process of getting my life insurance super fast and easy! I had a really awesome experience and everyone in the office is very welcoming and kind."
We responded:
"Aloha Christopher! Thank you for reviewing our local office. We're delighted to hear that you enjoyed your experience, and we appreciate your encouragement for our team. Mahalo!"
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erin bowling

September 18, 2025

5  out of  5
rating by erin bowling
"Mark is extremely knowledgeable and thorough!!! Everyone remote and in the office is so welcoming and gives excellent service. Can’t recommend them enough!"
We responded:
"Mahalo Erin!"
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Scott Franklin

September 17, 2025

5  out of  5
rating by Scott Franklin
"Mark and Melissa are courteous and professional. Melissa did a great job in preparing my condo insurance and was able to save me money!"
We responded:
"Aloha Scott! Thank you for your review. We appreciate the encouragement. I'm glad Melissa was able to help you save money on your condominium insurance also. It's our pleasure to be of service for you from our local office. Mahalo! "