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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James K

September 15, 2025

5  out of  5
rating by James K
"New to state farm family but did safety check today and only had expired card on hand . Gave Erin on marks team a call and they immediately sent email containing new card. Thank you again for the quick action"
We responded:
"Aloha James! Welcome to the State Farm family! Thank you for reviewing our local office. I'm glad to hear we could quickly resolve your request. It's our pleasure to be of service for you. "
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Jerilyn Naki-Kaauwai

September 10, 2025

5  out of  5
rating by Jerilyn Naki-Kaauwai
"Melissa was incredibly helpful and attentive especially considering I was calling from out of state. Her professionalism and friendly attitude made the entire process smooth and stress free.i highly recommend her and her team to anyone looking for help."
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Marcel Atenza

September 7, 2025

5  out of  5
rating by Marcel Atenza
"Melissa was a great help today with adding new insurance to our policy Mahalo"
We responded:
"Aloha Marcel! Mahalo for you support of our local office. We appreciate you! "
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Sprinkles DIY

September 5, 2025

5  out of  5
rating by Sprinkles DIY
"Melissa’s effectively, pricing and kindness made it very easy for me to trust and ask her multiple questions. She like an auntie 🩷👍🏼 Thank you 😊"
We responded:
"Mahalo for reviewing our local office and the encouragement for Melissa! I completely agree with what you wrote. 🙂"
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Kelly Beauchamp

August 29, 2025

5  out of  5
rating by Kelly Beauchamp
"Mark was extremely thorough in explaining our options. His staff is always very friendly and helpful!"
We responded:
"Mahalo Kelly! We appreciate your encouragement and support. 🙂"
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John Garso

August 27, 2025

5  out of  5
rating by John Garso
"Good service enjoy working with Mark Zion and his Team!!!!!"
We responded:
"Mahalo John! It's our pleasure to be of service for you. 🙂"
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Allen Atkinson

August 26, 2025

5  out of  5
rating by Allen Atkinson
"Mark step up and has given excellent customer service after we had bad insurance experience in a different place. Mahalo Mark."
We responded:
"Aloha Allen! Thank you for writing a review for our local office. It's our pleasure to be of service for you and your ohana. 🙂"
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Mark Pritchard

August 4, 2025

5  out of  5
rating by Mark Pritchard
"Totally satisfied with our new insurance company! Great rates with comfortable payment plans. Nice friendly service with each person I speak with Kealoha, Mark and Melissa. Oh I really enjoy my new coffee mug too! Mahalo!"
We responded:
"Mahalo Mark! We greatly appreciate your support of our local office. It's our pleasure to be of service for you, and we're glad you're enjoying your new coffee mug! Thank you for also posting a photo; that's a nice pic! 👍👍"
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Emma Stoller

August 4, 2025

5  out of  5
rating by Emma Stoller
"Mai was incredible, so helpful and efficient. I have had the best experience with Mark Zion's office over the years."
We responded:
"Aloha Emma! Thank you for your kind words, and thank you for what you wrote about Mai! I couldn't agree more with what you wrote. We are so thankful Mai decided to join our local office team this year; she's amazing! We appreciate your support and encouragement. Mahalo! 🙂"
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Josie Silva

July 31, 2025

5  out of  5
rating by Josie Silva
"All of your staff was helpful , courtious and with much "aloha"- great-( PR.) I do appreciate Brittany and Mai. Thank you for your quality service and care and by all means continue your great service."
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Mauro Peralta

July 29, 2025

5  out of  5
rating by Mauro Peralta
"Mai Huynh was absolutely awesome super easy and fun, all time favorite! Supper recomendeddd even trough I’m not a good english speaker"
We responded:
"Aloha Mauro! Thank you very much for writing your review. I totally agree with everything you wrote about Mai Huynh; she is amazing! Thank you for your support of our local office. It's our pleasure to be of service for you. "
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Angie Corpuz

July 23, 2025

4  out of  5
rating by Angie Corpuz
"A little disappointed that some one put another person with the same last name on my account but glad Melissa was thorough and caught it"
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Kyoko Segawa

July 22, 2025

5  out of  5
rating by Kyoko Segawa
"Melissa is Wonderful!"
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kalani kapu

July 17, 2025

5  out of  5
rating by kalani kapu
"My husband and I are pleased that we were able to finally meet our insurance agent Mark Zion who was very down to earth and he was honest and a humble individual. He answered our concerns on the raising cost of our insurance from the past 3 years, and had the answers that we wanted to hear. Since the fire in Lahaina where ourselves and many members of our 'ohana were affected including the stress and trauma that his employees were also faced with. Our hearts go out to him and his employees and we pray that things will end up better for all of us. As for our meeting, like I said, it was awesome to finally have a broader understanding of the plans that would benefit us in the long run. We left that meeting with the understanding that we have nothing to worry about in case the unforeseen may happen. Mahalo Mark. Don't go anywhere. We are pleased with the outcome of this meeting. God bless yawl! Kalani and Michael J Ladao."
We responded:
"Aloha Kalani and Michael, Mahalo for your kind and thoughtful message. It truly means a lot to me and our entire team. It was a pleasure finally meeting you both in person, and I’m thankful we could address your concerns. We continue to keep you, your ‘ohana, and all those affected in our thoughts and prayers. Please know my team and I are here to help however we can. Thanks again for your support and your kind words. God bless you both. Warmest aloha, Mark Zion"
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JD Baker

July 12, 2025

5  out of  5
rating by JD Baker
"His office was super helpful, especially Melissa. She answered all my questions very thoroughly and in depth while also keeping it quick and professional."
We responded:
"Aloha JD, Thank you so much for your review! I'm glad to hear Melissa was able to provide exceptional service for you. If you ever have more questions or need anything in the future, our team is here at your service. "
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Dana Knops

June 28, 2025

5  out of  5
rating by Dana Knops
"Mai Huynh is truly outstanding! My family and I are fire survivors, and the journey since losing our home has been incredibly challenging—moving from house to house and even from island to island. Throughout it all, Mai has been a constant source of support. She is always kind, helpful, and professional, answering all of our questions with patience and care. Every interaction with Mai is a pleasure. Thank you, Mai, for your dedication and compassion—you make a difficult situation so much easier. Keep up the amazing work!"
We responded:
"Aloha Dana! Thank you for your review. Yes, Mai is amazing! We truly appreciate your support of our local office, and we're glad to know our service is making a difference for you and your family. If there's anything else we can do, please reach out. "
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Retsin Rejim

June 25, 2025

5  out of  5
rating by Retsin Rejim
"Amazing service, and very helpful"
We responded:
"Thanks Retsin! It's our pleasure to be of service for you! "
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Chopper Mcgrath

June 12, 2025

5  out of  5
rating by Chopper Mcgrath
"Awesome team they get an A plus for friendly service. Also Melissa helped me get my beacons set up for both vehicles for the drive safe and save on the state farm app. Mahalo Nui Mark and team for all you do"
We responded:
"Thanks Chopper! We greatly appreciate your encouragement and support of our local agency team. It's our pleasure to be of service for you. "
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Ashley Jardine

June 11, 2025

5  out of  5
rating by Ashley Jardine
"Wanted to give A big shout out to Melissa and say thank you so much for being so efficient and quick to respond to all my concerns and questions. I had an amazing experience. Please continue You’re wonderful customer service and keep improving your skills:)"
We responded:
"Aloha Ashley, Mahalo for writing your review We appreciate your support, and thank you for all your kind words for Melissa! She is amazing! Please reach out to our local office if there is anything we can do to be of service in the future. Thanks again, Ashley! "
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Tony Carter

June 3, 2025

5  out of  5
rating by Tony Carter
"Outstanding Service! I switched my insurance over to Mark Zion’s State Farm office here on Maui, and the experience has been nothing short of excellent. From the first call, the team made me feel like a priority — responsive, knowledgeable, and genuinely invested in helping me get the right coverage for my needs. They walked me through auto and boat insurance options with patience and clarity, and even helped realize best value for my needs and concerns. I especially appreciated their local insights — it really makes a difference working with a team that understands Maui’s unique insurance landscape. State Farm itself is a reputable brand that both beats competitor quotes and lets you feel rested should an actual claim arise. This was clearly demonstrated in the aftermath of the Maui wildfires. Highly recommend this office to anyone looking for personal service and peace of mind. Mahalo to the whole crew — you’ve earned and kept this customer going on three years plus!"
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Carlos Macias

May 31, 2025

5  out of  5
rating by Carlos Macias
"Muchas gracias por su buen servicio por la aseguranza de auto!"
We responded:
"Muchas gracias, Carlos! 🙏"
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Mike Ratasky

May 23, 2025

5  out of  5
rating by Mike Ratasky
"Melissa and Mark at low preasure honest about all related issues, making sure your up to date without a big increase in cost. Friendly service and they know something about their business and humor"
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Lori Merino

May 19, 2025

5  out of  5
rating by Lori Merino
"Thank you Melissa for your lovely phone call to keep my policy current! Making it easy"
We responded:
"Thank you for reviewing our local office! It's our pleasure to be of service for you, Lori! 🙂"
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Leslyn Suarez

May 15, 2025

5  out of  5
rating by Leslyn Suarez
"Melissa was awesome"
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Larry Johnson

May 14, 2025

5  out of  5
rating by Larry Johnson
"Melissa from Mark Zion’s State Farm office on Maui was so helpful in getting my policy updated. I have used State Farm for all my needs in several different states for nearly 5 decades. State Farm is the best!"