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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor E

July 1, 2026

5  out of  5
rating by Victor E
"The team at State Farm has been excellent! The best service in town for all of your insurance needs."
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Felicia Johnson

June 19, 2026

5  out of  5
rating by Felicia Johnson
"Mark has amazing team! Today i was helped by Erin tongg, I left my insurance agency after 33 years. She helped me to get better coverage and saved me 90$ a month. From what I was paying. Im so thankful for you and wish I listened sooner."
We responded:
"Aloha Felicia! We appreciate your encouragement for our team. I'm so glad to hear that Erin was able to help you; she's amazing! It's our pleasure to be of service for you from our local office. Once again, thank you for your encouragement and support. "
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Michael Edwards

June 8, 2026

5  out of  5
rating by Michael Edwards
"Melissa was amazing. Took care of everything right away."
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Elio Jimenez

June 8, 2026

5  out of  5
rating by Elio Jimenez
"Melissa it’s great ! Awesome attention and enthusiasm to help me out with my situation!
Mahalo !"
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Jose Ramírez

June 3, 2026

5  out of  5
rating by Jose Ramírez
"Es el mejor Aseguransa y se la recomiendo"
We responded:
"Wow, thank you for the 5-star review, Jose! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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clark cromwell

June 2, 2026

5  out of  5
rating by clark cromwell
"Mark has all the drinks and snacks you need when you visit the office he's a great. Guy as well"
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Rommy Jiem

May 21, 2026

5  out of  5
rating by Rommy Jiem
"State Farm has truly been the best investment our family has made. I’m incredibly grateful that my aunt recommended this company to us. I feel excited and secure knowing that I’m covered by State Farm. They offer excellent customer service and affordable options for families like mine. As a customer, I am very satisfied with the service this insurance company provides. State Farm has given us a refreshing new beginning. When I thought I wouldn’t meet the criteria for life insurance, they provided me with a second chance, for which I am truly thankful. This is a company that genuinely cares about people. I’ve heard wonderful things about State Farm but experiencing it firsthand is something special. I highly recommend them to anyone considering auto and life insurance."
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Wonderful Hawaii

May 18, 2026

5  out of  5
rating by Wonderful Hawaii
"We just swithed our home owner insurance and vehicle insurance to state farm..in my mind state farm policy is good but expensive, so we never tried to get quotation, but i am so happy to got qutot form Erin TOngg,,she got all the knowledge and patience for my every single concern. And she processing everything so quick ,,we got way better policy for much cheaper rate..beyond that i am so satisfied with their customers service..always answer or have call back right away..

Highly highly recommend Erin Tongg~ important things need say agian Erin Tongg^^"
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Yael Niño

May 8, 2026

5  out of  5
rating by Yael Niño
"I really liked the help and attention of the company, they provide you with support and find a solution for your comfort, thank you for the attention and support (MAY HUYNH) I am satisfied with my insurance"
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Diane Appler

May 7, 2026

5  out of  5
rating by Diane Appler
"After the devastating fire in Lahaina, my original art work was burned in the art gallery in the old Lahaina Courthouse building and destroyed. State Farm paid my claim within a couple days of filing, no extra red tape."
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Duelane Rita

April 15, 2026

5  out of  5
rating by Duelane Rita
"Thanks Gen for making it easy and hassle free!"
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Ron Phillips

April 12, 2026

5  out of  5
rating by Ron Phillips
"Great people Mark and Malissa. Felt totally at home without the coercion.everything was explained with clarity and patience.Mark’s a real gentleman and Malissa has the greatest smile. Very refreshing and welcomed."
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808 Rides

April 9, 2026

5  out of  5
rating by 808 Rides
"Melissa was great!"
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MK Kahihikolo-Purdy

April 7, 2026

5  out of  5
rating by MK Kahihikolo-Purdy
"The service I received from service agent Gennie was top notch. She had answered all my inquiries and requests instantaneously with just a few moments of searching information. There was no pressure at all from her for me to make a decision. She awaited my call back and then she setup everything as requested while I was on the phone with her. Highly recommend Mark Zion State Farm Agency."
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Mendel Zirkind

April 6, 2026

5  out of  5
rating by Mendel Zirkind
"The best people to work with, they care about your needs and make sure you are never under insured and with the right budget.."
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Maui Sharon

April 6, 2026

5  out of  5
rating by Maui Sharon
"Melissa was friendly on the phone when we spoke to confirm my appointment.
Then Jason brought the best Monday energy when he greeted me into the office to offer me a beverage of my choice while I waited.
Bonus, Mark’s office has the best Maui mountain view to remind us that life is good! So we should treasure it and drive safe to protect our lives and others."
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Tulpe Ranky

April 6, 2026

5  out of  5
rating by Tulpe Ranky
"Thank so much for your support Melissa I do really appreciate your help and support"
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Moon

April 4, 2026

5  out of  5
rating by Moon
"Excellent experience. Highly recommend."
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Janylie Baracol

April 1, 2026

5  out of  5
rating by Janylie Baracol
"My husband and I had a great meeting and overall experience with Mark at State Farm. He was very helpful and informative, taking the time to clearly explain all of our options for car insurance and renters insurance in a way that was easy to understand.
We never felt rushed during our meeting, and he made sure we felt comfortable and confident with our decisions. Mark is knowledgeable, patient, and truly cares about helping his clients find the right coverage.
We really appreciated the positive experience and would highly recommend him to anyone looking for reliable insurance support.
🙏🏻🙏🏻👌🏼👌🏼👍🏻👍🏻"
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Nick Anderson

April 1, 2026

5  out of  5
rating by Nick Anderson
"Good service Marks a good guy very informative and helpful"
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Nick Parry

March 25, 2026

5  out of  5
rating by Nick Parry
"Melisa was so incredibly helpful with everything! She walked me through the whole process and was very calming and assuring in a stressful time
Couldn’t be more thankful for the service and assistance
Thank you very much Melisa!!"
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Jim Crichlow

March 24, 2026

5  out of  5
rating by Jim Crichlow
"Dropped into the office to clear up some billing and was greeted by Melissa. She was very outgoing, personable and extremely helpful. Mark is fortunate to have her in the office."
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Arthur Lange

March 11, 2026

5  out of  5
rating by Arthur Lange
"I asked Mai at State Farm to review my coverage of house and she was very helpful in assisting me to correctly assess my coverage going forward. She is a hard worker very personable and great representative of Mark Zion State Farm offices Hawaii"
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Jonathan Dres

March 10, 2026

5  out of  5
rating by Jonathan Dres
"Exceptional services!"
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Rogie Mauel

March 3, 2026

5  out of  5
rating by Rogie Mauel
"I’m so happy with Melissa Soto helping me with my insurance. She saved me money after reviewing my insurance with me."