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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenderson Smith

August 7, 2026

5  out of  5
rating by Kenderson Smith
"Love it"
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Soape Katoa

August 7, 2026

5  out of  5
rating by Soape Katoa
"Brittany help me with my Insurance so done excellent job"
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Jon Omura

August 7, 2026

5  out of  5
rating by Jon Omura
"It was nice to meet Mark Zion and his staff today.
From get go Mark was very responsive and helpful his response time was via email and phone
Mark was very helpful on providing my home and auto insurance.
Hopefully moving forward State Farm will be my insurance provider.

Thank you for your professional advice."
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Kristen Pacpaco

August 6, 2026

5  out of  5
rating by Kristen Pacpaco
"Michael with State Farm was great to work with! He was extremely responsive and knowledgeable, especially when it came to navigating condo insurance requirements for my client. He understood exactly what was needed from the lending side and was able to get us the information and coverage details quickly, which helped keep the loan moving forward without delays. I really appreciate his communication, expertise, and speedy service. Highly recommend Michael!"
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Darryl Vince Valencia

August 6, 2026

5  out of  5
rating by Darryl Vince Valencia
"Brittany gave me an amazing offer! I’ve been looking around for a month and I was hesitant to get State Farm because in Mainland they are one of the expensive insurance I know. But I was able to get a great deal for our auto insurance!"
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Vincent Telles

August 5, 2026

5  out of  5
rating by Vincent Telles
"Our agent has been a big help to us and surely appreciate all that dose for us and reaching out to us and meeting with us and giving us good deals trying to give the best he can thank you mark Zion"
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Ray Brown

August 2, 2026

5  out of  5
rating by Ray Brown
"Piece of mind knowing that my family and I are covered in case of accidents or fires."
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Loreen Radkin

August 1, 2026

5  out of  5
rating by Loreen Radkin
"Jason at State Farm was incredibly helpful throughout the entire process. He helped my wife and me get her life insurance policy set up and also made getting insurance for our new car quick and easy. He took the time to explain everything clearly, answered all of our questions, and made sure we had the right coverage for our needs. The whole experience was smooth, professional, and stress-free. I really appreciate his excellent customer service and highly recommend Jason to anyone looking for an insurance agent who genuinely cares about his clients."
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Andrea Powell

August 1, 2026

5  out of  5
rating by Andrea Powell
"I just signed up for a new auto policy after receiving a very pleasant and professional consultation from Brittney (Wailuku office). Everything was to the point, efficient and super friendly, plus Brittney came up with a very competitive price. I can only highly recommend this State Farm office to anybody looking for a great quote. 🤙"
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Hailey Wiles

July 31, 2026

5  out of  5
rating by Hailey Wiles
"State Farm at Mark Zion's office has been a great experience. I have been with them for years in my personal and now business. Mark is always open to explaining the breakdowns of my plans and also searching for the best deals. The staff are always prompt and friendly especially Melissa and Erin! Thank you for your great service."
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glo ariota

July 31, 2026

5  out of  5
rating by glo ariota
"July 30, 2026

I would like to take a moment to sincerely thank State Farm agent Mark Zion for his outstanding assistance in helping me find the right insurance coverage for my car. From the very beginning, Mark demonstrated a high level of professionalism, patience, and genuine care. He took the time to walk me through each option in detail, making sure I fully understood the coverage, benefits, and costs involved.
What stood out most was his willingness to answer all of my questions thoroughly and without any pressure. He made what could have been a confusing and stressful process feel straightforward and manageable.
His clear explanations and thoughtful recommendations gave me confidence that I was making the best decision for my needs.
Mark's dedication to excellent customer service truly sets him apart. It is clear that he takes pride in helping his clients and ensuring they feel informed and supported every step of the way. Thanks to his guidance, the entire experience was smooth, efficient, and stress-free.
I greatly appreciate his time, expertise, and commitment, and I would highly recommend Mark Zion to anyone looking for reliable and knowledgeable insurance assistance.

Thank you,
Glo Omura"
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rutsy

July 30, 2026

5  out of  5
rating by rutsy
"⭐⭐⭐⭐⭐ Outstanding customer service! My agent Melissa S. went above and beyond to make sure I understood my policy and helped me find the best coverage at a great price. They were professional, honest, and quick to respond whenever I needed assistance. I couldn’t be happier with my experience! Highly recommend."
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Darlynda Atkinson

July 28, 2026

5  out of  5
rating by Darlynda Atkinson
"Jason Staples was incredibly helpful, kind, and responsive throughout the process. He stayed on top of providing the information I needed and made sure I had everything in a timely manner. I truly appreciated his professionalism, communication, and willingness to help. Mahalo, Jason, for making the experience so smooth!"
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RICHIVOLTAJE

July 28, 2026

5  out of  5
rating by RICHIVOLTAJE
"Excellent service and attention blessings"
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Sergio Yeovani Baltazar Angulo

July 28, 2026

5  out of  5
rating by Sergio Yeovani Baltazar Angulo
"Thank you so much for your amazing customer service! I truly appreciate the assistance provided for our claim. Jason completely exceeded all my expectations.

State Farm is lucky to have someone like him on their team, and I will definitely be recommending Melissa and her office to my friends and family. Thank you once again for all your hard work and for resolving our issue so efficiently.

Sincerely,
Sergio Baltazar"
We responded:
"Aloha Sergio! Thank you so much for your review of our local office and encouragement for Melissa! Yes, I agree that Melissa is exceptional in her approach to customer service; she always uplifts everyone on our team with her genuine care and positive attitude. We are very thankful for Melissa, and we're so happy to hear about your experience with our local office. Mahalo nui loa! "
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Zoey Avlas

July 26, 2026

5  out of  5
rating by Zoey Avlas
"We couldn’t be happier with our experience with Mark Zion at State Farm! Mark took such great care of me and Tim and went above and beyond to make sure we had the best insurance coverage possible for our needs. He was incredibly helpful, knowledgeable, responsive, and truly made the whole process easy and stress-free.

We really appreciate the time and care Mark put into finding us the best options and making sure we were properly covered. It’s such a relief knowing we have someone we can trust looking out for us.

Thank you so much, Mark, for everything you’ve done for us! We highly recommend him to anyone looking for an insurance agent who genuinely cares about his clients. ⭐⭐⭐⭐⭐"
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Milba Melchor

July 25, 2026

5  out of  5
rating by Milba Melchor
"Staff are very accommodating and friendly"
We responded:
"Mahalo Milba! We appreciate the encouragement and support. 🙏"
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Mike Hollander

July 24, 2026

5  out of  5
rating by Mike Hollander
"I was very upset that there was an issue with the bundling of my condo insurance payment plan. Erin is the one that was helping and I was getting very frustrated, but she was very understanding and kept me informed about finding the issue and how to fix it. She calmed me down and diligently expedited the situation until it was resolved. I was very impressed with her professionalism and her people skills. Mike"
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Sione

July 22, 2026

5  out of  5
rating by Sione
"Very good experience working with Mark Zion and the team at this local office! The service is always excellent, and I’m very thankful for all the help with my insurance coverage. Very professional, courteous, kind, and helpful!"
We responded:
"Thank you, Sione! We are happy to be of service for you! 🙏"
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Angelina Abapo

July 22, 2026

5  out of  5
rating by Angelina Abapo
"Mark is a great guy and so very helpful for everything we need. 1000%!"
We responded:
"Aloha Angelina! Thank you for writing your review! We appreciate your support of our local office. 🙏"
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Miles Takakura

July 21, 2026

5  out of  5
rating by Miles Takakura
"A+ Service! Mark was very helpful and informative. Very nice office and good recommendations for updating my insurance plan."
We responded:
"Mahalo Miles! 🙏"
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L C

July 15, 2026

5  out of  5
rating by L C
"Gen at Mark Zion's office is fantastic. I have never actually spoken with Mark Zion, but Gen has always helped me with such a kind and joyful attitude that it is actually nice to talk about insurance. She is knowledgeable, follows through and is a top notch agent. Highly recommend Gen for auto insurance in Maui"
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Nelly Gumboc

July 15, 2026

5  out of  5
rating by Nelly Gumboc
"Highly recommended!!"
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Saimon Sam

July 8, 2026

5  out of  5
rating by Saimon Sam
"Love this one really helpful"
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Kiyo Miller

July 8, 2026

5  out of  5
rating by Kiyo Miller
"Mark is extremely kind and patient. He explains everything in detail and addresses any concerns you might have. You never feel rushed with Mark. The staff that work with Mark are very courteous and efficient. They are a great group working well together in their Wailuku, Maui office. Mahalo!"