State Farm® Insurance Agent Mark Zion

"Melisa was so incredibly helpful with everything! She walked me through the whole process and was very calming and assuring in a stressful time Couldn’t be more thankful for the service and assistance Thank you very much Melisa!!"

"Dropped into the office to clear up some billing and was greeted by Melissa. She was very outgoing, personable and extremely helpful. Mark is fortunate to have her in the office."

"I asked Mai at State Farm to review my coverage of house and she was very helpful in assisting me to correctly assess my coverage going forward. She is a hard worker very personable and great representative of Mark Zion State Farm offices Hawaii"

"Exceptional services!"

"I’m so happy with Melissa Soto helping me with my insurance. She saved me money after reviewing my insurance with me."

"Have been a customer of Mark Zion State Farm for three years. Really like the service - the staff are great to talk to and easy to get a live person when I call. Mark readily makes himself available when there are questions beyond the staff expertise. They are good on follow up (if they say they'll call back they actually do call back!). Very pleased with this group."

"Kea was so easy to work with, informative, diligent and expedient. Exceptional with multiple means of communicating information as we went through the process of making State Farm our new insurers. They absolutely blew away their competitors with pricing , but the quality of the customer service was the linchpin that made us switch. Thank you for making this an easy process"

"Everyone at State Farm is very friendly and professional and easy to get a hold of if you need to talk to someone. And it really helps that they offer you a discount on your car insurance after you’ve been a safe driver for a number of months."

"Erin is incredibly knowledgeable and explains everything in a way that’s easy to understand. Her communication is clear and fast, and she’s always personable and helpful. She truly makes the process simple and stress-free. Highly recommend!"

"It was a pleasure working with Gen..She was thorough, efficient and very friendly. I am completely satisfied and would recommend State Farm to everyone 👍😊"

"Melissa was really helpful with me getting situated with my car and renters insurance, answering every question I asked. She is also very nice and I look forward to working with her in the future. Mahalo Melissa!"

"Erin Tongg so helpful. She explained the coverages very well. Great customer service with Aloha."

"We are so very thankful to Mark Zion and his team, they are all very helpful and pleasent. Mark took time to help get us the best hurrican coverage that worked for our needs, he follows up with changes that benefits us and saved us some $ this last time.. we have been with State Farm for about 50 years now, after the Lahaina Fire we had to start all over.. Mark has been 100% supportive, responds right away, He is the real deal! Mahalo to Mark and his Team for all the support!"

"I can’t say enough good things about Erin and her team at State Farm! Erin is exceptionally knowledgeable, friendly, and takes the time to explain everything in a way that’s easy to understand. Her communication is always clear, prompt, and responsive—she replies quickly whenever I reach out with questions. She’s incredibly helpful, professional, and genuinely cares about her clients, which makes the whole experience feel effortless and stress-free. If you’re looking for an agent who is fast, reliable, and truly invested in your needs, Erin is the one to choose! Mahalo, Erin—thank you for being such a pleasure to work with every time!"

"Erin and her team at State Farm are absolutely wonderful to work with! Erin is incredibly knowledgeable, personable, and truly takes the time to make everything easy to understand. Her communication is clear and prompt, and she always responds quickly whenever I have questions. I really appreciate how helpful and professional she is — she makes the entire process feel smooth and stress-free. If you're looking for someone who is fast, reliable, and genuinely cares about her clients, I highly recommend Erin! Mahalo, Erin, for always being so great to work with!"

"It’s such a relief to have Mark Zion as an insurance representative. He is proactive and takes the time to go over options and update insurance needs. Everything I wrote two years still applies. By bundling auto insurance, home owners insurance and personal liability insurance I was able to decrease cost and improve coverage. I also have confidence that the coverage meets my specific needs. This is the first time I have experienced an agent that took the time to look at all the various aspects of my risk factors and offer options for comprehensive coverage. I very much appreciate the personalized service of a professional agent that can explain the complexities of insurance and facilitated my ability to make informed decisions."

"Erin Tongg with State Farm Insurance is awesome! She is friendly, and really cares about saving her customers some money. She is extremely knowledgeable in her filed, and has helped many of my clients I refer to her save on their insurance needs. Mahalo Erin!"

"“I had an excellent experience with this State Farm office. The team was responsive, knowledgeable, and genuinely helpful from start to finish. They took the time to explain my coverage options clearly and made sure I understood what I was getting — no pressure, just honest guidance. I really appreciated how quickly they followed up and how easy they made the entire process. It’s rare to find an insurance office that combines professionalism with real customer care, but they absolutely do. Highly recommend"

"Working with Erin Tongg was a great experience! She explains everything, is very knowledgeable, and slashes rates in half! Thanks Erin!"

"Erin Tongg with Mark's team is so great. She's responsive, knowledgeable and provides such a fantastic level of care. I saved over $1200/year by switching to State Farm and I didn't even have a bundle. Highly recommend."

"Agent Erin Tongg was very helpful and attentive with my auto, home and hurricane policies."

"Had a really good experience setting up my auto insurance. Gen helped me through the whole process and made everything straightforward and easy to understand. She answered all my questions and helped me find the right coverage without any pressure. Super helpful and easy to work with. Definitely recommend"

"Erin Tongg was very pleasant and listened to me and what my needs were. She made a few suggestions and explained everything. I would recommend her, if you are looking for insurance. Renters, Auto and Life."

"I’ve had a great experience with Melissa, she is very pleasant and knowledgeable and patient. Even though I was busy at times that she called me."

"Mark Zion and his State Farm team are incredibly helpful and informative. Erin and Melissa made scheduling and updating my policy smooth and easy to understand—something I’ve honestly never experienced with previous insurance companies I’ve used. They took the time to explain everything clearly and made the whole process stress-free. Highly recommend Mark and his team!"