State Farm® Insurance Agent Mark Zion
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Ryan
September 19, 2026
"I had to make a call to my insurance guy after business hour...I was worried about my insurance. I just to wanted make an appointment on his answering machine for a discussion later. Surprisingly, someone picked up the phone right away. It was Mark Zion. He quickly answered my questions and found solutions to my payment problem...and I was extremely happy about getting the payment sorted out, right then and there.
Thanks for nipping things in the bud as they happen Mark.
It is greatly appreciated. 🙂
Eric Ryan"
"Aloha Eric! Thank you for your review. I'm glad we could resolve your concerns quickly. Your support of our local office is much appreciated, and it's our pleasure to be of service for you. Mahalo 🙂"
Kathleen Taylor
September 17, 2026
"Melissa Soto helped me with setting up my auto/renters insurance. Speaking with her was like taking in a breath of fresh air. From start to finish she was knowledgeable, patient and thorough. Thank you for your time!"
Gail Miyagawa
September 14, 2026
"It was an unbelievable experience discussing with Mark my insurance. Mark is so witty and knowledgeable and works so diligently with you to get you the best coverage for you. His personality blends in with his job and it’s was like talking to an old friend of how comfortable he made you feel."
Lucita Pangilinan
September 9, 2026
"Very happy with Mark Zion and the service we receive from his office! We had a claim, and the collision repair shop specifically recommended State Farm and Mark Zion's office. Through the years, Mark always gives his best service to make sure our insurance needs are taken care of."
Luiz Marques
September 9, 2026
"He also rides a motorcycle ."
Darlene Ko
September 8, 2026
"The service that I received from Brittany was excellent with so much patients and kindness. This was such a pleasant experience compared to Progressive."
Kyle Shimizu
September 8, 2026
"Mark Z. does a great job of making sure our insurance needs are met."
Paula Fisher
September 2, 2026
"Thanks Brittany for helping get my car insurance back on track .Very helpful great personality easy to talk too .I would gladly call her If I have any question . Also Mark I spoke with u briefly very caring and can’t wait for our Virtual appt . Thanks again !!!"
Robin Fernandez
August 29, 2026
"If I could, I would give 10 stars! Very caring and attentive. Very willing to help with all insurance questions I have."
"Thank you, Robin! 🙏
I'm glad we could help regarding your insurance needs and enjoyed the conversation. "
Robert Macadangdang
August 26, 2026
"I’m very happy with my new car insurance policy. Mark explained policy very clearly . Very happy to work . He does care about you and gives you a better rate than any insurance out there. He save me a lot of money with the new insurance policies. And he also gave me a great deal with my condo policy great guy and he nice to talk to.Thanks Mark!!"
"Aloha Robert! Thank you for writing your review. I really appreciate the encouragement and enjoyed meeting with you at our local Maui office. It's our pleasure to be of service for you, and congratulations on everything once again! 🙏"
Rod Macdonald
August 14, 2026
"been with state farm for dozens of years and vehicles, also homeowners. service is always the best and prompt too. Melissa in particular is always friendly and takes care of business quickly & efficiently. thanks Melissa!"
Jeri Reece
August 10, 2026
"Mark Zion is very informative and is very knowledgeable in the insurance industry. He cares about his clients and we always feel we can trust him with handling our insurance needs."
Kenderson Smith
August 7, 2026
"Love it"
Soape Katoa
August 7, 2026
"Brittany help me with my Insurance so done excellent job"
Jon Omura
August 7, 2026
"It was nice to meet Mark Zion and his staff today.
From get go Mark was very responsive and helpful his response time was via email and phone
Mark was very helpful on providing my home and auto insurance.
Hopefully moving forward State Farm will be my insurance provider.
Thank you for your professional advice."
Kristen Pacpaco
August 6, 2026
"Michael with State Farm was great to work with! He was extremely responsive and knowledgeable, especially when it came to navigating condo insurance requirements for my client. He understood exactly what was needed from the lending side and was able to get us the information and coverage details quickly, which helped keep the loan moving forward without delays. I really appreciate his communication, expertise, and speedy service. Highly recommend Michael!"
Darryl Vince Valencia
August 6, 2026
"Brittany gave me an amazing offer! I’ve been looking around for a month and I was hesitant to get State Farm because in Mainland they are one of the expensive insurance I know. But I was able to get a great deal for our auto insurance!"
Vincent Telles
August 5, 2026
"Our agent has been a big help to us and surely appreciate all that dose for us and reaching out to us and meeting with us and giving us good deals trying to give the best he can thank you mark Zion"
Ray Brown
August 2, 2026
"Piece of mind knowing that my family and I are covered in case of accidents or fires."
Loreen Radkin
August 1, 2026
"Jason at State Farm was incredibly helpful throughout the entire process. He helped my wife and me get her life insurance policy set up and also made getting insurance for our new car quick and easy. He took the time to explain everything clearly, answered all of our questions, and made sure we had the right coverage for our needs. The whole experience was smooth, professional, and stress-free. I really appreciate his excellent customer service and highly recommend Jason to anyone looking for an insurance agent who genuinely cares about his clients."
Andrea Powell
August 1, 2026
"I just signed up for a new auto policy after receiving a very pleasant and professional consultation from Brittney (Wailuku office). Everything was to the point, efficient and super friendly, plus Brittney came up with a very competitive price. I can only highly recommend this State Farm office to anybody looking for a great quote. 🤙"
Hailey Wiles
July 31, 2026
"State Farm at Mark Zion's office has been a great experience. I have been with them for years in my personal and now business. Mark is always open to explaining the breakdowns of my plans and also searching for the best deals. The staff are always prompt and friendly especially Melissa and Erin! Thank you for your great service."
glo ariota
July 31, 2026
"July 30, 2026
I would like to take a moment to sincerely thank State Farm agent Mark Zion for his outstanding assistance in helping me find the right insurance coverage for my car. From the very beginning, Mark demonstrated a high level of professionalism, patience, and genuine care. He took the time to walk me through each option in detail, making sure I fully understood the coverage, benefits, and costs involved.
What stood out most was his willingness to answer all of my questions thoroughly and without any pressure. He made what could have been a confusing and stressful process feel straightforward and manageable.
His clear explanations and thoughtful recommendations gave me confidence that I was making the best decision for my needs.
Mark's dedication to excellent customer service truly sets him apart. It is clear that he takes pride in helping his clients and ensuring they feel informed and supported every step of the way. Thanks to his guidance, the entire experience was smooth, efficient, and stress-free.
I greatly appreciate his time, expertise, and commitment, and I would highly recommend Mark Zion to anyone looking for reliable and knowledgeable insurance assistance.
Thank you,
Glo Omura"
rutsy
July 30, 2026
"⭐⭐⭐⭐⭐ Outstanding customer service! My agent Melissa S. went above and beyond to make sure I understood my policy and helped me find the best coverage at a great price. They were professional, honest, and quick to respond whenever I needed assistance. I couldn’t be happier with my experience! Highly recommend."
Darlynda Atkinson
July 28, 2026
"Jason Staples was incredibly helpful, kind, and responsive throughout the process. He stayed on top of providing the information I needed and made sure I had everything in a timely manner. I truly appreciated his professionalism, communication, and willingness to help. Mahalo, Jason, for making the experience so smooth!"