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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Frendo

November 9, 2024

5  out of  5
rating by Michelle Frendo
"Mark & Joy Really take care of there clients and make sure there clients is satisfied and do Friendly reminder plus to see if we need any other help in insurance. Just there Friendly ness and being there for there clients as well his staff is awesome, very Friendly , make us feel comfortable & satisfied in my insurance . Thanks lord for having State Farm from Mark Zion and staff. I won't trade any insurance to another insurance company."
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Victoria Lubunao

November 7, 2024

5  out of  5
rating by Victoria Lubunao
"Very knowledgeable,&very friendly,& approachable."
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Pate 'Ofiu

August 22, 2024

5  out of  5
rating by Pate 'Ofiu
"Mark was so helpful in every way on helping us with our insurance, if I had to give him a 10 star I would, thank u so much mark.everyone I Recomend mark he have the aloha spirit and really helpful"
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Meli Miller

August 3, 2024

5  out of  5
rating by Meli Miller
"I just love visiting Mark's office! Him and his team are so personable and strive to find me the best coverages. I thought my insurance rates through a veteran service were comparable but I don't think any company could match Zion's customer service. I knew of Mark Zion before I had local insurance because of his service and involvement in the community. We were lucky to have him as an advocate, working for ur after the Lahaina Fire. For someone who doesn't do a lot of research into my coverages and fees, I'm honored to have Mark's team looking out for me."
We responded:
"Aloha Meli! Thank you so much for writing your review. I truly appreciate the encouragement and your support of our local office. It's our pleasure to be of service for you. "
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Myoung Snow

July 23, 2024

5  out of  5
rating by Myoung Snow
"Meeting the mark zion agent has become an inevitable luck to me by chance. He is impressive in passion, patience and detail. He shows the computer screen to the customer, explains each and every one of them carefully from the customer's point of view, and carefully cares for their customers to save money on insurance. I thank them for their consideration. And I trust and respect those who work hard. The mark zion will also suffer tremendous damage from the lahaina fire. They were in the victim's position, and the lahaina office was burned down. They were also in the victim's position, and in the same victim's position, they explained it delicately from the customer's point of view, and considered customers to save money on insurance. So I'm going to leave the insurance that I bought from my other company to the State farm company. The forest may look burnt out, but it will sprout again on the ground and form another large and abundant forest. Mark I believe that you will have a hard time right now, but I'm sure you're making a rich forest with your values. Cheer up!!!"
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kathi lynn Hiramoto

July 9, 2024

5  out of  5
rating by kathi lynn Hiramoto
"Mark is an awesome agent. He was so very patient with me and made sure I understood what was my policy included.(all so confusing). He made me feel comfortable with knowing all I needed to know about it. He also worked with me to get the best coverage and best price. He is totally the person to see."
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Joan Hunt

May 24, 2024

5  out of  5
rating by Joan Hunt
"I never expected to need the State Farm coverage I have as much as I’ve needed it this past year. The wildfire in Lahaina destroyed our home and a vehicle and State Farm has been SO helpful and fair every step of the way, helping us to recover from this devastating loss. Mark Zion has been responsive and proactive and I always feel he has my best interest in mind. I appreciate his kindness, compassion and professionalism, and would highly recommend him to anyone needing good, reputable insurance coverage."
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Diana Kekahuna

May 24, 2024

5  out of  5
rating by Diana Kekahuna
"Mark took the time to not only ask but to answer any concerns I may have had. I am very satisfied with the service he has provided."
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Balbino Aveado

May 15, 2024

5  out of  5
rating by Balbino Aveado
"Very helpful they really help with your specific situation. Mahalos super grateful.🤙🏽"
We responded:
"Mahalo for your review, Balbino! We are glad to help and appreciate your support of our local office. "
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Melina Clark

May 8, 2024

5  out of  5
rating by Melina Clark
"I highly recommend Mark Zion and Kealoha Dudoit for assisting you with your insurance needs. They are personable and professional and their guidance is priceless."
We responded:
"Aloha Melina! Thank you for your review. It's our pleasure to be of service for you. "
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Liz Buchter

April 23, 2024

5  out of  5
rating by Liz Buchter
"I switched to State Farm and Mark made it seamless and painless. He was easy to get a hold of and would call back when we agreed he'd check back in. He works long hours and takes really.good care of his customers. I switched my home insurance to him because of the excellent customer service. I had been a loyal customer of another company for over 13 years and never got a discount. Mark got me better deals at almost half the rate. Need I say more..."
We responded:
"Aloha Liz! You wrote such a nice review. Thank you so much for your kindness and encouragement. We are very thankful for your support of our local office and so glad to be of service for you. Thanks Liz! "
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Rockadown

March 22, 2024

5  out of  5
rating by Rockadown
"Talk about QUICK, EASY, INFORMATIVE!!!...Best insurance company by far...The staff are super helpful and show nothing but honesty and ALOHA...Mahalo STATE FARM"
We responded:
"Thank you so much for writing your review! We appreciate your encouragement and support for our local office. It's our pleasure to be of service for you. "
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Meleena Marie Mangloña Señga

March 21, 2024

5  out of  5
rating by Meleena Marie Mangloña Señga
"I wanted to give a big shout out to Gen & Mark!! They are so kind and really helpful! Gen had helped me with my car insurance and made everything easy, no complications and fast! And Mark had helped me with my other insurances where he explained and made me really understand other options they had and helped me apply for it. I would say their customer service is so awesome because they both go above and beyond for their customers👏 I’m so glad they are both the agents I came across when I had to apply! They both honestly just made my day better thank you! I totally appreciate everything you guys have done for me especially that I’m not originally from here so you guys have helped me a lot! Thank you thank you 🙏🏻 And I would totally 100% recommend them because I am 1 satisfied happy customer! If I could give more than 5 stars I would lol"
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Teresa Sumajit

February 29, 2024

5  out of  5
rating by Teresa Sumajit
"Not your typical insurance agent. I highly recommend Mark Zion, because he more than an insurance agent, he is a friend that cares. Someone you can trust and he will make sure that you understand your insurance coverage and your other options. This is where you go for superb service that will blow you away. Very knowledgeable and easy to talk to."
We responded:
"Aloha Teresa! Thank you so much for everything you wrote. I'm very thankful for our friendship, and it's truly a pleasure to be of service for you. Thank you for your heartfelt and kind words of encouragement. "
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Ricarte Villanueva

February 26, 2024

5  out of  5
rating by Ricarte Villanueva
"Mark & Joy are always super accomodating and helpfull.Always offering best plans for us.They always extend extra mile in terms of how they welcome you at there office like offering drinks.Five star rating is kinda short for them they should get 10.Mahalo for your care Mark & Joy as always MABUHAY!!!"
We responded:
"Thank you for your kind words, Ricarte. We are so happy to receive this feedback. It's our goal to always meet you where you are at and to spend the time to review what's important to you. Glad we could help. It's our pleasure to serve you. Mabuhay!"
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David Preciado

February 15, 2024

5  out of  5
rating by David Preciado
"Buen trabajo. Mark. Por tu tiempo eres una persona profesional con tu trabajo. Gracias por todo"
We responded:
"Gracias David! Mucho Gusto! "
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Terri Nishimura

February 14, 2024

5  out of  5
rating by Terri Nishimura
"Very satisfied. State Farm is the best."
We responded:
"Thank you, Terri! We are here at your service and very grateful for your support. 🙏 "
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Faye Amaral

February 9, 2024

5  out of  5
rating by Faye Amaral
"I have been with State Farm Maui since the early 80s, with 4 different agents, now with Mark Zion who is by far the friendliest, honest, attentive, considerate SF agent. State Farm insurance for my car, home & for life, yes literally for life 🌺 Mahalo Mark Zion & staff🌺"
We responded:
"Aloha Faye! Thank you for everything you wrote; your words are so kind and encouraging. It's a pleasure to be of service. Thank you so much for your support of our local office. 🙏 "
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Venu Kanda

February 9, 2024

5  out of  5
rating by Venu Kanda
"It’s been an amazing experience working with Mark and Joy. They’re both extremely patient, caring, and detailed with their work. We ended up saving more money while getting better coverage - these people are the ones to go with for insurance needs. You won’t regret it."
We responded:
"Aloha Venu! Thank you for writing your review, and we're very happy to hear you've enjoyed the experience working with our local office. It's our pleasure to be of service. "
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Ingrid Lynch

February 6, 2024

5  out of  5
rating by Ingrid Lynch
"I had a great experience with this insurance agency. Joy was super helpful and made everything easy every step of the way. From setting up my insurance to guiding me through my claims. The whole team is awesome! I 100% recommend them!"
We responded:
"Mahalo for your 5 star review and sharing your positive experience with our local office and the claims process. All the best to you, Ingrid."
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mayfurd william

January 26, 2024

5  out of  5
rating by mayfurd william
"I really recommend statefarm if your looking forward to have car insurance ..i have been with them for 4 years now and i am really satisfied for their price, not only that but thier services as well, i get a call 4 years ago from jenn who help me out with quote comparison and it really help lower my payments car insurance...she really nice and patience with her customers and it help a lot for me because they do have certain discounts where it drops my policy payments to a lower price that is really cheaper and affordable...that's all ..so I you're planning to get a car insurance call state farm and ask for jenn to help you out..thank you and Mahalo..."
We responded:
"Aloha Mayfurd! Thank you so much for writing your review. It's so good to know you are finding our local office service to be very helpful. "
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Jonel yadao

January 25, 2024

5  out of  5
rating by Jonel yadao
"They’re really approachable they treat everyone fair I give their service a 5star! Very satisfy customer here!"
We responded:
"Aloha Jonel! Thank you for writing your review. We appreciate the encouragement, and we're glad to hear you are pleased with the service provided by our local office. "
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CJ Elias

January 23, 2024

5  out of  5
rating by CJ Elias
"Good auto insurance and amazing service"
We responded:
"Thanks CJ! We appreciate your review for our local office. Thank you for your support, and it's our pleasure to be of service for you. "
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Jolene Higa

January 19, 2024

5  out of  5
rating by Jolene Higa
"Joy and Mark are great! They are so friendly and always there to help us when we need and if we have questions."
We responded:
"Thanks CJ! We appreciate your review for our local office. Thank you for your support, and it's our pleasure to be of service for you. "
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KEAKA KAMAKANA

January 19, 2024

5  out of  5
rating by KEAKA KAMAKANA
"One of best and easiest people to talk too. I was nervous at first but made me feel like I was apart of the family. Especially being born and raised in Hawaii."
We responded:
"Mahalo Keaka! I enjoyed the conversation as well. "